Privacy Policy

Manual driving lesson

Roll Safe Driving School


At Roll Safe Driving School, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK data protection laws.

 

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, phone number, email address, postal address.

  • Lesson Details: Booking history, lesson progress, and payment records.

  • Driving License Details: A copy or verification of your provisional UK driving license.

  • Communication Records: Emails, texts, or call logs relating to lesson arrangements or customer service.

  • Payment Information: Bank details or card information used for processing payments.

 

2. How We Use Your Information

We use your data for the following purposes:

  • To schedule, confirm, and manage driving lessons.

  • To contact you regarding your bookings, changes, or cancellations.

  • To process payments and provide receipts or invoices.

  • To provide access to our vehicles and driving tests, where applicable.

  • To comply with legal obligations and insurance requirements.

  • To respond to enquiries, feedback, or complaints.

 

3. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

  • With your consent – for example, when you request us to assist with booking a driving test.

  • With our service providers – such as payment processors or IT systems, strictly for the purposes of delivering our services.

  • If legally required – to comply with law enforcement, court orders, or legal obligations.

 

4. Data Storage and Security

  • Your personal data is securely stored in our booking systems and email platforms.

  • We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

  • Access to your data is restricted to authorized personnel only.

 

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we may retain customer records for up to 6 years for accounting and legal compliance.

 

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data where it is no longer necessary.

  • Object to or restrict the processing of your data.

  • Withdraw your consent at any time (where applicable).

To exercise any of these rights, please contact us at:
📧 info@rollsafedrivingschool.co.uk

 

7. Cookies and Website Usage

Our website may use cookies or analytics tools to improve user experience. This data is anonymous and used only for monitoring website performance. You can control cookie preferences through your browser settings.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant updates.

 

9. Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, please get in touch:

📧 info@rollsafedrivingschool.co.uk
🌐 rollsafedrivingschool.co.uk

 

Thank you for trusting Roll Safe Driving School with your information. Your privacy matters to us.