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Terms and Conditions

Manual driving lesson

Welcome to Roll Safe Driving School! Please read the following Terms and Conditions carefully before enrolling in our driving lessons. By booking or attending a lesson, you agree to these Terms and Conditions.

1. Lessons and Bookings

  • Lesson Bookings: All lessons are subject to instructor availability. We will confirm each booking via email, phone or text.
  • Lesson Duration: Lessons are typically 2 hours unless agreed otherwise.
  • Late Arrivals: Students arriving up to 15 minutes late may have their lesson time reduced. If more than 15 minutes late, or a NO SHOW, full lesson is charged.

 

2. Payment

  • Fees: Fees are payable in advance or at the start of each lesson. Payments can be made by cash, card, bank transfer, etc. First lesson to be paid 24 hours in advance.
  • Refunds: Refunds for pre-paid lessons are available upon request, minus any fees for lessons already taken at the standard rate and an admin fee of £35. Refund requests must be made in writing.
  • Block Booking Discounts: If you have purchased a package of lessons at a discounted rate, these lessons must be used within 6 months of purchase.

 

3. Cancellations and Rescheduling

  • Cancellation Policy: We require at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice will incur the full lesson fee.
  • Instructor Cancellations: In the unlikely event that we need to cancel or reschedule a lesson, we will provide as much notice as possible and reschedule at a convenient time.

 

4. Driving Requirements

  • License: All students must hold a valid provisional driving license in the UK.
  • Fitness to Drive: Students must not be under the influence of drugs, alcohol, or any other substances that may impair driving. The instructor reserves the right to cancel the lesson if the student appears unfit to drive.

 

5. Liability

  • Vehicle Insurance: Our vehicles are fully insured for driving instruction. However, any fines or penalties incurred due to student actions (such as speeding) will be the responsibility of the student.
  • Damage: Roll Safe Driving School is not liable for any damage, loss, or injury sustained during lessons unless caused by instructor negligence.

 

6. Test Booking and Use of Car

  • Practical Driving Test: We are happy to assist with test bookings, but it remains the responsibility of the student to book and manage their own practical driving test.
  • Use of Car for Test: The instructor’s vehicle may be used for the driving test subject to availability and instructor approval. A fee will apply.

 

7. Data Protection

  • Personal Data: All personal information provided to Roll Safe Driving School will be handled in accordance with our Privacy Policy and UK data protection laws. We will not share your information with third parties without your consent.

 

8. Complaints

  • Process: Any complaints should be directed to info@rollsafedrivingschool.com. We will aim to resolve any issues promptly and professionally.

 

9. Changes to Terms and Conditions

  • Roll Safe Driving School reserves the right to amend these terms at any time. We will notify students of significant changes, and the latest terms will always be available on our website or on request.

 

Thank you for choosing Roll Safe Driving School. We look forward to helping you achieve your driving goals!